Order & Shipping Policy
Order & Shipping Policy
Price
All prices on this website are stated in Hong Kong Dollar (HKD$). We also provide the amount in USD for your reference. All order is acknowledged at current pricing. Man King Jewellery Company Limited will bill at price in effect at time of the payment confirmed.
Product prices listed are current however are subject to change without advance notice. oHHo
For the shipment & insurance fee, you can contact our customer services before confirm your order.
Marked prices within our website does not include any taxes and duties/tariffs.
Please note that all shipping cost does not include any import duty of the respective country. The duty shall be paid by the customer.
Shipping Policy
** Please do not set P.O. Box as the delivery address. The courier delivery service is not available for hotels, airport and any law forbidden areas.
Delivery Arrangement
Orders placed for in-stock merchandise and upon confirmation of successful payment then the merchandise will then be shipped out of our office in the next 2 -3 working days and will be delivered to the recipient address within 2 to 14 working days after dispatch under normal circumstances. Actual delivery time may vary depends on the shipping companies. (Working days are Monday to Friday, excluding HK public holidays).
*Please allow 3 extra working day to process orders with engraving.
*The delivery time may suspend due to the operation hours of delivery service, please refer to latest news of related vendors.
Estimate Delivery Time
Free shipment in-store pick up and please make the appointment in your order.
For Local Delivery by SF-Express and shipping & insurance fee is HKD45.
(We will free the delivery charges for order over HKD5000)
Receive your purchase in 2 working days after your order has been placed.
(Actual delivery time may vary depends on the shipping companies)
* Once the order is ready to be shipped, an email notification containing order tracking
number will be sent to the customer from us. Please contact the shipping company directly to track the shipment.
International Shipping Service
We ship worldwide via FedEx
Order below HKD7850 (approx. USD1000) Shipping & insurance fee is HKD700- (USD90)
Order over HKD7851 (over approx. USD1001) Shipping & insurance fee is HKD1200- (USD153)
Free Shipping & insurance fee for over HKD23550 (over approx. USD3000)
Please contact us first if you wish to ship outside HK.
Delivery Arrangement
Merchandise will then be arranged for shipment in the next 2 to 4 business days with insurance coverage.
Estimated delivery time
Merchandise will be shipped via FedEx in 5 to 7 working days. Notification emails with tracking numbers will be sent to customers to track for time of delivery.
Delivery is not available to P.O. Boxes, hotels, and any law forbidden areas.
ATTENETION - RETURN POLICY
Ø If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact the shipping company directly in order to make further arrangements.
Ø Cancellations of unsuccessful delivery or return parcels due to incorrect addresses provided by customers are subject to a 10% restocking fee. Payments after deduction of restocking and shipping fee will be credited back to your credit cards. Credit usually will be shown on the next billing statement.
Ø Normal delivery time does not apply to custom orders, special arrangements, and engravings.
Ø Non-refundable for customs seizure
Contact us
(852) 2736 8289